The Spa Receptionist is responsible for the entire spa operations and administration, ensuring the highest level of guest satisfaction in accordance with hotel policies and standards
Job Summary
The Spa Receptionist is responsible for the entire spa operations and administration, ensuring the highest level of guest satisfaction in accordance with hotel policies and standards.
The role involves answering telephone inquiries, greeting guests, managing bookings, conducting spa tours, and maintaining office files.
Aman offers competitive benefits including exciting international career opportunities in a rapidly expanding company that prioritizes career development and a warm, personalized hospitality environment.
Matching Summary
The Spa Receptionist is responsible for the entire spa operations and administration, ensuring the highest level of guest satisfaction in accordance with hotel policies and standards.
Skills & Requirements
Must-have
Spa operations and administration
Treatment bookings and scheduling
Cashier and payment handling
Reception opening and closing procedures
Proficient in Word, Excel, PowerPoint
Nice-to-have
Verbal and written proficiency in English and Italian
Strong interest in wellness field
Interest in cosmetics, exercise or sports
Friendly and polite guest interaction
Knowledgeable about spa products and services
Key Requirements
Minimum 1 year spa or hotel experience
Verbal and written proficiency in English and Italian preferred