IT Support Engineer

ATOMRECRUIT PTE. LTD.

Singapore
Not specified; bonus mentioned as available
Onsite
Level 1 support case management
Onsite response within 2 hours
Preventive equipment maintenance
ATOMRECRUIT PTE. LTD. is seeking an IT Support Engineer for their Singapore location, offering training for candidates with no prior experience. The role involves providing level 1 technical support, ensuring timely resolution of support cases, and assisting level 2 engineers with various tasks

Job Summary

  • The role involves supporting day-to-day Level 1 support cases while ensuring all vendor or passport MA cases meet SLA requirements.
  • Candidates must be available to attend onsite locations within 2 hours to support three distinct product lines.
  • No prior experience is required as comprehensive training is provided, with potential for AWS skills development and bonuses.

Matching Summary

Match Score: 75

ATOMRECRUIT PTE. LTD. is seeking an IT Support Engineer for their Singapore location, offering training for candidates with no prior experience. The role involves providing level 1 technical support, ensuring timely resolution of support cases, and assisting level 2 engineers with various tasks.

Salary

Not specified; Bonus mentioned as available

Skills & Requirements

Must-have

  • Level 1 support case management
  • Onsite response within 2 hours
  • Preventive equipment maintenance
  • SLA compliance for vendor cases
  • Rack and stack operations

Nice-to-have

  • AWS knowledge preferred
  • Bonus eligibility available
  • Training provided for candidates

Key Requirements

  • Minimum Nitec or Diploma qualification
  • 2-3 years of related working experience
  • Resume submission in MS format required

Work Rights

Not specified

Tailored Resume

Cover Letter