The Executive Director, Global Technology Service Delivery is responsible for driving the strategy, governance, and operational excellence of enterprise technology services across the organization
Job Summary
The Executive Director, Global Technology Service Delivery is responsible for driving the strategy, governance, and operational excellence of enterprise technology services across the organization.
This role demands technical expertise, strong leadership, and the capacity to drive transformation while ensuring end-user productivity, compliance, and innovation in a regulated pharmaceutical and life sciences setting.
BeOne is committed to fair and equitable compensation practices, offering a comprehensive benefits package including Medical, Dental, Vision, 401(k), and equity opportunities.
Matching Summary
The Executive Director, Global Technology Service Delivery is responsible for driving the strategy, governance, and operational excellence of enterprise technology services across the organization.
Salary
Base: $278,200.00 - $358,200.00 annually; Bonus/Equity: Eligible for annual bonus plan and discretionary equity awards; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Global technology strategy and governance
End user computing and collaboration platforms
IT Service Management (ITSM) processes
Microsoft 365 administration
ServiceNow deployment and management
GxP and regulatory compliance
Nice-to-have
Scientific and business professionals
Highly motivated, collaborative, passionate
Digital transformation initiatives
Culture of collaboration, accountability, innovation
Key Requirements
14+ years in technology service delivery leadership
8+ years in global leadership capacity
Bachelor's degree in IT, Computer Science, or related field
Proven experience managing global solutions (M365, Azure, ITSM, collaboration tools)
Strong background in pharmaceutical or life sciences industry
ITIL Expert or equivalent
Microsoft Certified: Enterprise Administrator Expert