User Value & Loyalty Manager

Iliad

Not specified; not specified; benefits include sma...
6 years experience in similar roles
Stem or economics degree required
Dynamic segmentation and predictive models
The role involves developing Customer Value Management strategies using AI, Machine Learning, and Large Language Models to drive retention and upsell

Job Summary

  • The role involves developing Customer Value Management strategies using AI, Machine Learning, and Large Language Models to drive retention and upsell.
  • Candidates will manage omnichannel campaigns across app, online, call center, and retail touchpoints to optimize the customer journey.
  • The company offers flexible work arrangements including up to 8 days of smart-working per month and comprehensive welfare benefits.

Matching Summary

The role involves developing Customer Value Management strategies using AI, Machine Learning, and Large Language Models to drive retention and upsell.

Salary

Not specified; Not specified; Benefits include smart-working, meal tickets, smartphone contribution, and health insurance

Skills & Requirements

Must-have

  • 6 years experience in similar roles
  • STEM or Economics degree required
  • Dynamic segmentation and predictive models
  • Omnichannel campaign management
  • AI and Machine Learning knowledge

Nice-to-have

  • French language proficiency
  • Test and learn approach with A/B testing
  • Strong relational and communication skills
  • Proactive and result-oriented mindset

Key Requirements

  • Bachelor's degree in STEM or Economics
  • Minimum 6 years of relevant experience
  • Excellent English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter