Guest Services Representative I

Baptist Healthcare System Inc

Not specified; not specified; full benefits includ...
Not specified
High school diploma or equivalent
One year customer service experience
Comfortable using common computer applications
Baptist Healthcare System Inc is seeking a Guest Services Representative I to assist patients and visitors in a courteous manner, manage telecommunication duties, and respond to individual needs within the healthcare facility. The role requires a high school diploma and customer service experience, offering a supportive work environment with various employee benefits

Job Summary

  • The Guest Services position is responsible for assisting and directing patients and visitors entering the facility in a courteous and professional manner.
  • Employees must be able to assist with PBX/Switchboard duties and accurately connect callers with extensions or information.
  • The role requires recognizing signs of potential issues within patients and family members while managing difficult or emotional situations.

Matching Summary

Match Score: 85

Baptist Healthcare System Inc is seeking a Guest Services Representative I to assist patients and visitors in a courteous manner, manage telecommunication duties, and respond to individual needs within the healthcare facility. The role requires a high school diploma and customer service experience, offering a supportive work environment with various employee benefits.

Salary

Not specified; Not specified; Full benefits including health, vision, dental, pet insurance, life insurance, disability, tuition reimbursement up to $6,000 annually, paid time off, and company match retirement

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One year customer service experience
  • Comfortable using common computer applications

Nice-to-have

  • Courteous and professional manner
  • Ability to recognize signs of potential issues
  • Teamwork and innovation focus

Key Requirements

  • High school diploma or equivalent
  • One year customer service experience
  • Proficiency with common computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter