Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)
Commonwealth Bank
Rouse Hill, New South Wales, Australia
On-site
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Financial Health Checks
Demonstrate in-branch technology
Problem-solving and effective solutions
Nice-to-have
Interest in building a career with CommBank
Improving financial wellbeing of customers
Support for Aboriginal and/or Torres Strait Islander Peoples
Key Requirements
Ideally in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to articulate financial terms
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment