Technical Account Manager - Tech Touch (remote, Mex)

CrowdStrike UK

Mexico
Fully remote
Technical problem-solving skills
Customer service skills
Ai-native platform
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations

Job Summary

  • As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.
  • Serve as a technical contact and augment our customer support teams, perform quarterly health checks and business reviews, and participate in TAM on-call rotation.
  • CrowdStrike offers market leader compensation, comprehensive wellness programs, competitive vacation, paid parental leaves, and professional development opportunities.

Matching Summary

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.

Skills & Requirements

Must-have

  • technical problem-solving skills
  • customer service skills
  • AI-native platform
  • Windows Operating Systems
  • enterprise web technologies

Nice-to-have

  • motivated self-starter
  • ongoing self-education
  • collaborative attitude
  • limitless passion
  • relentless focus on innovation

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • 3+ years of Customer Success/Support/Technical Account Management experience in SaaS organization

Work Rights

Not specified

Tailored Resume

Cover Letter