Base: 3,500 eur grosspmnthly; bonus/equity: not sp...
Hybrid (2 days/week onsite)
Operational governance
Service delivery management
Digital content services
Roche UK is seeking a Service Delivery Lead for Creative Services in Riga, Latvia, to oversee the operational governance of digital services within the Global Digital Hub. The ideal candidate should have experience in service delivery management and operational governance, particularly in structured digital/content environments
Job Summary
Oversee seamless delivery of Light Creative services, focusing on conceptualization, localization, and cross-functional workflows.
Implement and maintain SOPs, KPIs, SLAs, and delivery frameworks to ensure consistent, scalable, and measurable operations.
Roche is rich in learning resources, offering constant development opportunities, free language courses & training, and the possibility of international assignments.
Matching Summary
Match Score: 85
Roche UK is seeking a Service Delivery Lead for Creative Services in Riga, Latvia, to oversee the operational governance of digital services within the Global Digital Hub. The ideal candidate should have experience in service delivery management and operational governance, particularly in structured digital/content environments.
Salary
Base: 3500 EUR gross/monthly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
operational governance
service delivery management
digital content services
performance transparency
continuous improvement
Nice-to-have
structured governance environments
stakeholder alignment
process integrity
service consistency
cost-conscious service models
Key Requirements
3+ years of experience in service delivery management
Experience in global or multi-regional delivery models
University degree or proven track record in operational leadership