Omnichannel Systems Administrator

Axos

Manila, Philippines
Five9 telephony platform expertise
Salesforce integration skills
Api driven workflows experience
The role focuses heavily on optimizing the customer engagement ecosystem

Job Summary

  • The role focuses heavily on optimizing the customer engagement ecosystem.
  • You will support and enhance the Five9 call center solutions.
  • Collaboration with stakeholders is key to defining requirements and conducting trainings.

Matching Summary

The role focuses heavily on optimizing the customer engagement ecosystem.

Skills & Requirements

Must-have

  • Five9 telephony platform expertise
  • Salesforce integration skills
  • API driven workflows experience

Nice-to-have

  • Exposure to cloud platforms
  • Low-code/no-code tools familiarity
  • Agile/Scrum methodology experience

Key Requirements

  • Bachelor's degree in related field
  • 1+ year as a Salesforce Administrator
  • Experience with Five9 or similar

Work Rights

Not specified

Tailored Resume

Cover Letter