Client Success Manager- Health & Pharma- Remote Manitoba

ICUC

Manitoba, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic social media management proficiency
The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.
  • Candidates will work closely with revenue and operations teams to grow accounts while advising on social media strategy for major brands.
  • Employees are expected to maintain high client satisfaction through NPS surveys and support growth department upsell targets.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic social media management proficiency
  • Salesforce CRM usage
  • Strategic planning and reporting

Nice-to-have

  • Paid social media strategy expertise
  • Sprinklr, Khoros, or Sprout platform knowledge
  • Experience with global Fortune 1000 brands
  • Entrepreneurial thinking and self-starter attitude
  • Additional language fluency

Key Requirements

  • Minimum 3 years of agency experience
  • Valid travel documents required
  • High-speed internet access (30 mb/s)
  • Desktop computer meeting minimum requirements
  • Fluency in English

Work Rights

Not specified

Tailored Resume

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