Customer Service Representative Ii

GPC Tools & Equipment Sydney

Charlotte, NC, United States
Customer order placement
Negotiating sale and purchase price
Building customer relationships
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves placing customer orders, negotiating prices, building relationships, and managing inventory.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale and purchase price
  • building customer relationships
  • inventory level maintenance
  • product sourcing
  • cost effective shipping determination
  • customer inquiry response

Nice-to-have

  • guidance to less experienced representatives
  • handling challenging inquiries
  • driving process improvements

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Ability to multi-task and time management
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge
  • Reliability, organization, and attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter