Digital Engagement Manager

UOB

Ho Chi Minh, Vietnam
Digital engagement strategy development
Campaign performance optimization
Customer behaviour data analytics
UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices

Job Summary

  • UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices.
  • The role involves leading digital engagement strategies and managing personalized campaigns across multiple digital channels to enhance customer experience.
  • Collaboration with internal teams and leveraging data-driven insights are key to driving digital product adoption and improving customer satisfaction.

Matching Summary

UOB is a leading bank in Asia with a global network spanning 19 countries and over 500 branches and offices.

Skills & Requirements

Must-have

  • digital engagement strategy development
  • campaign performance optimization
  • customer behaviour data analytics
  • cross-functional team collaboration
  • digital product adoption communication
  • project and stakeholder management

Nice-to-have

  • innovation in digital customer journeys
  • UX/UI collaboration
  • monitoring digital trends and competitors
  • driving digital awareness and education

Key Requirements

  • Bachelor’s degree in finance, marketing, business, or related field
  • Minimum 5 years experience in digital marketing or digital banking
  • Strong leadership and project management skills
  • Proven ability to use analytics to drive engagement
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter