Not specified; salary reviews included; incentive ...
Fully remote
Strong experience administering src act claims
Expertise in reconsiderations, appeals, and reviews
Ability to coach and train case managers
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988
Job Summary
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
The position offers a flexible work arrangement allowing up to 3 days per week from home once fully trained.
EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.
Matching Summary
This role supports Case Management teams by providing technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
Salary
Not specified; Salary reviews included; Incentive scheme available
Skills & Requirements
Must-have
Strong experience administering SRC Act claims
Expertise in reconsiderations, appeals, and reviews
Ability to coach and train Case Managers
Knowledge of legislation, case law, and risk management
Experience in dispute resolution and mediation
Nice-to-have
Motivated self-starter in fast-paced environments
Commitment to continuous improvement initiatives
Excellent stakeholder management skills
Customer-centric approach to claim outcomes
Key Requirements
Demonstrated ability managing SRC Act portfolios
Proven track record in dispute resolution and negotiation
Experience developing and conducting training programs
Background in coaching Case Managers within workers compensation