Field Service Engineer 1 - North Chicago

GE HealthCare

North Chicago, US
Base: $73,200.00-$109,800.00 annual; bonus/equity:...
Fully remote
Service repair needs on designated equipment
Preventative maintenance and field modification
Maintain customer service logs and internal records
The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence

Job Summary

  • The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.
  • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
  • GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

Matching Summary

The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.

Salary

Base: $73,200.00-$109,800.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, 401(k), life, disability, accident insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Service repair needs on designated equipment
  • Preventative maintenance and field modification
  • Maintain customer service logs and internal records
  • Daily communications with customers
  • Maintain tools and test equipment
  • Meet regulatory requirements
  • Manage vendors' service delivery

Nice-to-have

  • Excellent analytical and communication skills
  • Six Sigma trained/certified
  • Establishes good relationships with customers and staff
  • Keeps up to date with competitor information

Key Requirements

  • Associate degree or equivalent military education and 2 years of experience
  • High school diploma/GED and 4 years of relevant experience
  • Graduate of the GEHC Apprentice Program
  • Valid Driver’s License
  • Experience with Web applications and Microsoft suite
  • Legal authorization to work in the U.S.
  • Available after hours and/or work a rotating on-call schedule

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter