Senior Technical Support Specialist

nesto

Montreal, Canada
On-site
Windows and macos endpoint support
Microsoft 365 ecosystem
Mdm solutions (intune, jamf)
Join nesto, a Deloitte Fast 50 company disrupting the mortgage industry by building the mortgage ecosystem of the future

Job Summary

  • Join nesto, a Deloitte Fast 50 company disrupting the mortgage industry by building the mortgage ecosystem of the future.
  • Act as the primary IT contact for the Montreal office, providing on-site support, while also supporting users remotely across multiple locations.
  • You will work in a modern, multi-platform IT environment including Microsoft 365, Google Workspace, Windows and macOS endpoints, and MDM solutions.

Matching Summary

Join nesto, a Deloitte Fast 50 company disrupting the mortgage industry by building the mortgage ecosystem of the future.

Skills & Requirements

Must-have

  • Windows and macOS endpoint support
  • Microsoft 365 ecosystem
  • MDM solutions (Intune, Jamf)
  • User lifecycle management
  • Troubleshoot SaaS applications

Nice-to-have

  • Entrepreneurial culture
  • Fast-paced environment
  • Client-obsessed approach

Key Requirements

  • Minimum 7 years of experience in IT support
  • Strong experience supporting Windows environments
  • Working knowledge of macOS support
  • Experience with MDM solutions
  • Experience with RMM tools
  • Experience with ticketing systems

Work Rights

Not specified

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