Not specified (assumed hybrid or onsite based on industry norms).
3-5 years content configuration experience
Sql data extraction and validation skills
Multi-component content setup and configuration
The Operations Senior Analyst position at Cigna's Evernorth division involves overseeing content configuration and operational excellence within the Enterprise Print & Distribution team. The role requires a detail-oriented individual with strong analytical skills and experience in managing complex communication builds
Job Summary
The Content Operations Senior Analyst leads multi-component content setup and configuration while ensuring operational excellence within the Enterprise Print & Distribution division.
This role requires interpreting complex inputs to map data variables and build accurate, scalable content structures that support mail merge and operational workflows.
Candidates must partner with cross-functional teams to design validation steps, execute test plans, and implement process adjustments that prevent recurring defects.
Matching Summary
Match Score: 85
The Operations Senior Analyst position at Cigna's Evernorth division involves overseeing content configuration and operational excellence within the Enterprise Print & Distribution team. The role requires a detail-oriented individual with strong analytical skills and experience in managing complex communication builds.
Skills & Requirements
Must-have
3-5 years content configuration experience
SQL data extraction and validation skills
Multi-component content setup and configuration
Advanced Microsoft Word and Excel proficiency
Customer communication platform knowledge
Nice-to-have
Experience with MessagePoint or Quadient platforms
Continuous improvement mindset
Strong cross-functional collaboration skills
Ability to structure ambiguous requirements
Proactive risk identification capabilities
Key Requirements
Bachelor's degree or equivalent experience
3-5 years relevant experience in content configuration operations
Demonstrated capability to independently execute configuration focused work