Executive, Preflight

AirAsia

Kuala Lumpur, Malaysia
Excellent administration and operational support
Strong process driven approach
Ability to work under minimal supervision
The Pre-Flight division focuses on managing customer support functions related to flight disruptions

Job Summary

  • The Pre-Flight division focuses on managing customer support functions related to flight disruptions.
  • The team provides real-time updates to passengers on cancellations and delays.
  • They also handle complaints and escalation cases to ensure passenger satisfaction.

Matching Summary

The Pre-Flight division focuses on managing customer support functions related to flight disruptions.

Skills & Requirements

Must-have

  • Excellent administration and operational support
  • Strong process driven approach
  • Ability to work under minimal supervision

Nice-to-have

  • Project management skills
  • Strong interpretational skills
  • Ability to manage high volumes of workload

Key Requirements

  • Technical skill sets on reporting tools
  • Experience with flight disruption management
  • Ability to standby 24*7

Work Rights

Not specified

Tailored Resume

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