Customer Experience Associate - Vietnamese Language Is An Asset (future Opportunities)
TD Bank
Aldergrove, British Columbia, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Customer service transactions
Financial transactions processing
Customer needs assessment
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development being defining features of the colleague experience, supported by a comprehensive Total Rewards package.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
$22.50 - $28.33 CAD; Not specified; Not specified
Skills & Requirements
Must-have
Customer service transactions
Financial transactions processing
Customer needs assessment
Problem resolution
Promoting banking solutions
MS Office and internet proficiency
Nice-to-have
Charming personality
Sense of achievement
Positive, diverse, equitable work environment
Team effectiveness
Personal performance development
Respecting coworkers
Staying dedicated
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning, and time management skills
Dynamic communicator with established customer experience skills
Go-getter who can exercise initiative and be accurate and detail oriented