Senior Customer Service Officer

dcj.nsw.gov.au

ShellHarbour, NSW, AU
Base: $84,659 - $92,701py; bonus/equity: not speci...
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High-level administrative support
Invoice payment processing
Records and database maintenance
** The Senior Customer Service Officer position at DCJ is open exclusively to Australian Aboriginal and Torres Strait Islander people, offering a full-time, 12-month temporary role focused on high-level administrative support for the District Aboriginal Cultural Support Program. The role involves responsibilities such as records management, financial transactions, and stakeholder communication, all within a collaborative team environment. **

Job Summary

  • The Senior Customer Service Officer will provide crucial high-level support to the District Aboriginal Cultural Support Program and Community Service Centres with responsibility for various key administrative functions.
  • Core accountabilities include reception, mailbox and invoice management, minute taking, liaising with various stakeholders, and working across a number of databases and systems.
  • We offer a variety of benefits, including a challenging and rewarding career, flexible, autonomous work environment, competitive pay and conditions, and training and development opportunities.

Matching Summary

Match Score: 75

** The Senior Customer Service Officer position at DCJ is open exclusively to Australian Aboriginal and Torres Strait Islander people, offering a full-time, 12-month temporary role focused on high-level administrative support for the District Aboriginal Cultural Support Program. The role involves responsibilities such as records management, financial transactions, and stakeholder communication, all within a collaborative team environment. **

Salary

Base: $84,659 - $92,701pa; Bonus/Equity: Not specified; Benefits: superannuation and annual leave loading

Skills & Requirements

Must-have

  • High-level administrative support
  • Invoice payment processing
  • Records and database maintenance
  • Stakeholder liaison
  • Supervising administrative functions

Nice-to-have

  • Cultural engagement
  • Teamwork and collaboration
  • Adaptability and courage
  • Working with vulnerable clients

Key Requirements

  • Identified position: Australian Aboriginal and Torres Strait Islander people only
  • Confirmation of Aboriginality certificate required
  • National Criminal History Record Check
  • Working with Children Check clearance

Work Rights

Australian Aboriginal and Torres Strait Islander people only

Tailored Resume

Cover Letter