Customer Experience Associate - Dieppe

TD Canada Trust

Dieppe, New Brunswick, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Not specified (assumed to be on-site based on location).
Process financial transactions accurately
Understand customer needs
Recommend banking solutions
TD Canada Trust is seeking a Customer Experience Associate in Dieppe, New Brunswick, who will engage with customers to provide excellent service, process transactions, and recommend banking solutions. The position emphasizes strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

Match Score: 85

TD Canada Trust is seeking a Customer Experience Associate in Dieppe, New Brunswick, who will engage with customers to provide excellent service, process transactions, and recommend banking solutions. The position emphasizes strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand customer needs
  • Recommend banking solutions
  • Deliver quality customer experiences
  • MS Office and internet proficiency

Nice-to-have

  • Charming and delightful demeanor
  • Sense of achievement
  • Positive, diverse, and equitable work environment
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Go-getter with initiative and accuracy
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter