Warehouse & Operations Director (onsite at warehouse)15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry Role OverviewWe are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution. The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety. Key ResponsibilitiesOperational LeadershipLead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services Take full ownership and accountability for operational outcomes, service levels, and team performance Manage and optimise end-to-end supply chain and logistics operations Identify operational gaps and implement improvements to enhance productivity and efficiency Performance & Process OptimisationAnalyse operational data and KPIs to drive continuous improvement and informed decision-making Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality Implement process improvements to enhance operational effectiveness and scalability Team Leadership & DevelopmentBuild, mentor, and develop a strong operations team while fostering collaboration and accountability Continuously elevate team capability and performance through coaching, training, and clear expectations Promote a high-performance culture focused on operational excellence Safety & Customer ExcellenceChampion workplace safety by ensuring compliance with safety regulations and best practices Foster a customer-centric culture that consistently delivers high service standards RequirementsMinimum 15 years of relevant experience in one or more of the following industries: Food Ser