Front Office Supervisor

Sofitel Brisbane Central

Sepang, Malaysia
On-site
Guest service operations
Lead front office team
Manage shifts independently
In this supervisory role, you will oversee daily guest service operations, lead a dedicated front office team, and ensure that all guest interactions reflect our commitment to excellence and brand standards

Job Summary

  • In this supervisory role, you will oversee daily guest service operations, lead a dedicated front office team, and ensure that all guest interactions reflect our commitment to excellence and brand standards.
  • You will manage shifts independently while maintaining the highest levels of professionalism, efficiency, and guest satisfaction.
  • This is an excellent opportunity for a detail-oriented leader who is passionate about delivering exceptional guest experiences and developing high-performing teams.

Matching Summary

In this supervisory role, you will oversee daily guest service operations, lead a dedicated front office team, and ensure that all guest interactions reflect our commitment to excellence and brand standards.

Skills & Requirements

Must-have

  • guest service operations
  • lead front office team
  • manage shifts independently
  • financial controls and reconciliation
  • customer-focused mindset

Nice-to-have

  • innovating and challenging the status-quo
  • supportive place to grow
  • creating lasting, memorable experiences
  • resort-inspired experience

Key Requirements

  • Minimum 2 years of supervisory experience
  • Bachelor's degree or diploma in Hospitality Management
  • Proficiency with front office management systems
  • Strong proficiency with Microsoft Office suite
  • Excellent verbal and written communication skills in English

Work Rights

Not specified

Tailored Resume

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