Base: $43,900 - $58,600 cad; bonus/equity: not spe...
Customer service transactions
Provide information and advice
Understand customer needs
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions.
In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution, while guiding them to the right contact person for appropriate solutions.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, health and well-being benefits, and career development.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing transactions and providing information and advice on services, products, and solutions.
Salary
Base: $43,900 - $58,600 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service transactions
provide information and advice
understand customer needs
digital banking trends
work practices improvements
accurate documentation
Nice-to-have
Think like a customer
Act like an Owner
Innovate with purpose
Execute with Speed and Impact
positive and equitable work environment
Key Requirements
High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
Post-Secondary or Undergraduate degree preferred
Proficiency in MS Office, branch software, and internet
Knowledge of banking solutions and processes
Strong administration, organizational, planning and time management skills
Strong communicator with customer experience skills