Trade Support Analyst

ENCORA TECHNOLOGIES PTE. LTD.

Singapore, Singapore
Not specified
Hands-on experience with lseg rtds or bloomberg b-pipe
Solid understanding of real-time data distribution models
Experience supporting mission critical production systems
The Trade Support Analyst position at Encora Technologies Pte. Ltd. in Singapore focuses on providing operational support for enterprise market data platforms, requiring a solid background in real-time data distribution and technical troubleshooting. Candidates should have hands-on experience with market data platforms, familiarity with Linux/Unix environments, and a background in IT service management

Job Summary

  • This role involves providing L1/L2 operational support for enterprise market data platforms across AWS and on-premises infrastructure.
  • The incumbent will act as the primary liaison with vendors and exchanges for production incidents, data queries, and technical changes.
  • Responsibilities include planning and executing production activities such as upgrades, migrations, failover testing, and resilience enhancements.

Matching Summary

Match Score: 85

The Trade Support Analyst position at Encora Technologies Pte. Ltd. in Singapore focuses on providing operational support for enterprise market data platforms, requiring a solid background in real-time data distribution and technical troubleshooting. Candidates should have hands-on experience with market data platforms, familiarity with Linux/Unix environments, and a background in IT service management.

Skills & Requirements

Must-have

  • Hands-on experience with LSEG RTDS or Bloomberg B-pipe
  • Solid understanding of real-time data distribution models
  • Experience supporting mission critical production systems
  • Familiarity with Linux/Unix environments and scripting
  • Working knowledge of ITSM processes for incidents

Nice-to-have

  • Exposure to AWS or hybrid cloud environments
  • Experience with monitoring and automation tools
  • Knowledge of Trader Voice and Voice Recording systems
  • Experience with remote Windows desktop solutions

Key Requirements

  • Bachelor's degree or Diploma required
  • 5+ years of experience in market data support
  • Experience in trader floor desktop support

Work Rights

Not specified

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