The PCH Training Specialist at Baptist Healthcare System Inc. is responsible for training new employees and current staff on Epic Ambulatory and operational processes. The role requires collaboration with various teams, development of training materials, and a commitment to ongoing education, with flexibility for early morning and evening meetings
Job Summary
The PCH Training Specialist is responsible for facilitating new employee and ongoing staff training on Epic Ambulatory, registration/scheduling applications, and operational processes.
The trainer must successfully complete the Epic Credentialed Trainer program and possess a thorough understanding of patient access and call center workflows.
Responsibilities include developing training materials, delivering courses via classroom or Teams, and collaborating with leadership to optimize business and system initiatives.
Matching Summary
Match Score: 85
The PCH Training Specialist at Baptist Healthcare System Inc. is responsible for training new employees and current staff on Epic Ambulatory and operational processes. The role requires collaboration with various teams, development of training materials, and a commitment to ongoing education, with flexibility for early morning and evening meetings.
Skills & Requirements
Must-have
Epic Ambulatory applications expertise
Patient access workflow knowledge
Call center operational processes
In-person and virtual training delivery
Epic Credentialed Trainer program completion
Nice-to-have
Ability to facilitate early morning meetings
Experience with third-party system integration
Strong leadership and motivational skills
Proactive follow-up and documentation skills
Key Requirements
Completion of Epic Credentialed Trainer program
Thorough understanding of Epic Ambulatory applications
Experience with patient access and scheduling workflows