Care Concierge - Urgent Care

White Mountain Animal Hospital

Salt Lake City, UT, US
Base: $17 - $20ph; bonus/equity: not specified; be...
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Minimum 2 years hospitality or customer service experience
Excellent written and verbal communication skills
Ability to type 60 words per minute
** White Mountain Animal Hospital is seeking Veterinary Care Concierges for its Urgent Care facility in Salt Lake City, UT. The role focuses on providing exceptional client service during urgent care visits, facilitating communication between clients and the medical team, and ensuring a positive experience for both pets and their owners. **

Job Summary

  • The Care Concierge serves as the primary point of contact and liaison between clients and the medical team during urgent care visits.
  • Employees receive comprehensive benefits including paid vacation, sick time, holiday pay, medical/dental/vision insurance, and a company-matched 401(k).
  • The role involves greeting clients, entering electronic medical records in real-time, explaining treatment plans, and managing checkout processes.

Matching Summary

Match Score: 75

** White Mountain Animal Hospital is seeking Veterinary Care Concierges for its Urgent Care facility in Salt Lake City, UT. The role focuses on providing exceptional client service during urgent care visits, facilitating communication between clients and the medical team, and ensuring a positive experience for both pets and their owners. **

Salary

Base: $17 - $20/hour; Bonus/Equity: Not specified; Benefits: Paid vacation, sick time, holiday pay, medical/dental/vision, 401(k) match, pet discounts

Skills & Requirements

Must-have

  • Minimum 2 years hospitality or customer service experience
  • Excellent written and verbal communication skills
  • Ability to type 60 words per minute
  • Comfortable working in fast-paced healthcare environment
  • Basic animal handling skills and aptitude for restraint

Nice-to-have

  • Previous experience in veterinary clinic setting
  • Action-oriented independent self-starter mindset
  • Strong team player with enthusiasm
  • Ability to learn medical terminology quickly
  • Experience advocating for client objectives

Key Requirements

  • Minimum 2 years experience in hospitality, customer service, or patient care
  • Computer skills with typing speed of 60wpm
  • Willingness to work weekends and 4/10 schedule

Work Rights

Not specified

Tailored Resume

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