Customer Service Agent - Auckland Nz

Probe Group

Ellerslie, Auckland, New Zealand
Hourly rate; on target earnings bonus; not specifi...
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Exceptional customer service
Answering general enquiries
Following up on deliveries
** Probe Group is seeking part-time Customer Service Agents in Auckland, New Zealand, to support their customers with online orders. The role emphasizes delivering exceptional customer service and requires candidates to be adaptable, with strong communication skills. **

Job Summary

  • You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries.
  • The role requires full availability across operational hours of 8.00am - 2.00am NZT Monday to Sunday, with a hybrid work model after the initial four weeks of onsite training.
  • We can offer comprehensive paid training, hourly rate plus On Target Earnings bonus, and unlimited access to a trusted mental health platform.

Matching Summary

Match Score: 75

** Probe Group is seeking part-time Customer Service Agents in Auckland, New Zealand, to support their customers with online orders. The role emphasizes delivering exceptional customer service and requires candidates to be adaptable, with strong communication skills. **

Salary

Hourly rate; On Target Earnings bonus; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • Answering general enquiries
  • Following up on deliveries
  • Competently use technology
  • Multitask between systems
  • Entering customer requests online
  • Maintaining accurate customer records

Nice-to-have

  • Driven to exceed expectations
  • Confident in conversing
  • Positive 'can do' attitude
  • Passion for doing it better
  • Curiosity and purpose

Key Requirements

  • Full NZ work rights
  • Ability to complete Ministry of Justice Criminal History Check
  • Own PC or laptop with Windows 11, 8GB ram, i5 processor
  • Own headset with microphone
  • Stable hardwired internet connection
  • Smartphone for 2 factor authentication

Work Rights

Full NZ work rights

Tailored Resume

Cover Letter