Technical Delivery Support Analyst - Peakon

Workday

Fully remote
Saas enterprise software support
Object oriented programming languages
Analyze log files
Workday is seeking a Technical Delivery Support Analyst to join their fully remote Customer Support team, which is dedicated to providing innovative solutions and excellent service to customers globally. The ideal candidate should possess experience in SaaS enterprise software, strong communication skills, and a foundational knowledge of programming and SQL

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

Match Score: 85

Workday is seeking a Technical Delivery Support Analyst to join their fully remote Customer Support team, which is dedicated to providing innovative solutions and excellent service to customers globally. The ideal candidate should possess experience in SaaS enterprise software, strong communication skills, and a foundational knowledge of programming and SQL.

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Object Oriented Programming languages
  • Analyze log files
  • Basic SQL syntax
  • API client experience

Nice-to-have

  • Creative approach to problem solving
  • Eager to learn and support colleagues
  • Resilience with tight timeframes
  • Web service integrations experience
  • Health monitoring tools experience

Key Requirements

  • 3+ years SaaS Enterprise software experience
  • Basic Object Oriented Programming knowledge
  • Basic SQL query knowledge
  • Basic API client experience
  • Support or implement HCM/Talent solutions

Work Rights

Not specified

Tailored Resume

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