Resident Services Coordinator -- Roden Cutler Lodge

Anglicare

Gordon, AU
Part-time (6 hours a day)
Resident-first mindset
Strong organizational skills
Proactive problem-solver
Anglicare is seeking a Resident Services Coordinator for Roden Cutler Lodge in Gordon, AU. This part-time role focuses on enhancing resident experiences through personalized services and strong organizational support, ensuring quality care in a compassionate environment

Job Summary

  • You’ll be the first point of contact for residents, their families, representatives, and supporters, ensuring they feel welcomed, heard, and supported every step of the way.
  • Blending compassion with strong organisational skills, you’ll act as the subject matter expert for Everyday Plus services and systems, support staff and residents with confidence, and help resolve enquiries or escalated concerns with professionalism and empathy.
  • You’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.

Matching Summary

Match Score: 85

Anglicare is seeking a Resident Services Coordinator for Roden Cutler Lodge in Gordon, AU. This part-time role focuses on enhancing resident experiences through personalized services and strong organizational support, ensuring quality care in a compassionate environment.

Skills & Requirements

Must-have

  • resident-first mindset
  • strong organizational skills
  • proactive problem-solver
  • subject matter expert for IT systems
  • high-quality resident experience

Nice-to-have

  • compassion and empathy
  • building relationships
  • creating positive experiences
  • collaborative approach
  • contributing to innovation

Key Requirements

  • Proven experience in customer service, hospitality, or aged care
  • Exceptional communication and relationship-building skills
  • Understanding of compliance and aged care standards
  • Successful completion of background checks may be required
  • NDIS Worker Screening Check Clearance may be required

Work Rights

Not specified

Tailored Resume

Cover Letter