Part Time Guest Services Representative

BMW of South Austin

Huntersville, North Carolina, US
Customer interaction and support
Phone call management
Data entry and reporting
Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls courteously, directs calls and customers, and manages various logs.
  • Maintains CSI at or above Company standards, participates in required training, and demonstrates the Company’s Core Values.

Matching Summary

Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.

Skills & Requirements

Must-have

  • Customer interaction and support
  • Phone call management
  • Data entry and reporting
  • Maintain clean work area
  • Provide refreshments to guests

Nice-to-have

  • Warm, positive, and happy environment
  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of work experience
  • Previous customer service experience desired
  • Intermediate Microsoft Office skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

Tailored Resume

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