Part-time Key Holder

Club Monaco

Square One Shopping Centre, Canada
On-site
Customer service expectations
Operational procedures
Loss prevention procedures
A Keyholder is responsible to support the goals of the company and the individual store, delivering on customer service expectations, operational and loss prevention procedures, and people development

Job Summary

  • A Keyholder is responsible to support the goals of the company and the individual store, delivering on customer service expectations, operational and loss prevention procedures, and people development.
  • Responsibilities include protecting the customer experience, achieving clienteling and data capture goals, maximizing personal sales, and assisting in conflict resolution.
  • Keyholders will be responsible for opening/closing procedures, ensuring policy compliance, processing returns, and assisting with inventory preparations.

Matching Summary

A Keyholder is responsible to support the goals of the company and the individual store, delivering on customer service expectations, operational and loss prevention procedures, and people development.

Skills & Requirements

Must-have

  • Customer service expectations
  • Operational procedures
  • Loss prevention procedures
  • Sales floor supervision
  • Opening and closing procedures

Nice-to-have

  • Develop professional skills
  • Contribute to financial growth
  • Support individual store goals
  • Assist with merchandising
  • Participate in inventory

Key Requirements

  • 1-2 years of retail experience
  • Excellent interpersonal skills
  • Strong English communication
  • Ability to work shifts

Work Rights

Not specified

Tailored Resume

Cover Letter