Base: $20-$27ph; bonus/equity: eligible for bonus ...
Debit card transaction analysis
Payment exception processing
Reconciliation of gl accounts
Handle debit card payment exceptions, escalations, and reconciliations to mitigate risk and improve Debit Card Services
Job Summary
Handle debit card payment exceptions, escalations, and reconciliations to mitigate risk and improve Debit Card Services.
Independently analyze, research, and process complex electronic payment exceptions and requests in accordance with operating rules and regulatory guidelines.
Enhance the customer experience by supporting all services and issues related to Consumer, Business, and HSA Debit Cards, including ATM services and disputes.
Matching Summary
Handle debit card payment exceptions, escalations, and reconciliations to mitigate risk and improve Debit Card Services.
Salary
Base: $20-$27/hour; Bonus/Equity: Eligible for bonus or incentives based on company and individual performance; Benefits: Competitive benefits package including 401(k) match, profit sharing, employee stock purchase plan, PTO, medical, dental, vision, life insurance, disability, wellness incentives, EAP, HSA, FSA
Skills & Requirements
Must-have
Debit card transaction analysis
Payment exception processing
Reconciliation of GL accounts
Fraud dispute processing
ATM monitoring and balancing
Nice-to-have
Enhancing customer experience
Challenging the status quo
Assisting with training new hires
Key Requirements
Associate degree and/or 2+ years related work experience
High School diploma and/or 2+ years of related work experience
MS Office tools including expert knowledge of MS Excel
General banking knowledge in payment, risk, and fraud