Sales Process Associate / Concierge

Xylem

Remote
$28 to $31phly; not specified; medical, dental, vi...
Fully remote
Sales process support
Customer inquiry management
Dynamics 365 crm
Provide support to the Sales team, ensuring timely, accurate, and efficient handling of customer data and transactions

Job Summary

  • Provide support to the Sales team, ensuring timely, accurate, and efficient handling of customer data and transactions.
  • Monitor and manage a shared inbox, responding to customer inquiries and resolving billing, PO, and service issues for top-tier customers.
  • Xylem offers a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Matching Summary

Provide support to the Sales team, ensuring timely, accurate, and efficient handling of customer data and transactions.

Salary

$28 to $31/hourly; Not specified; Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement

Skills & Requirements

Must-have

  • Sales Process Support
  • Customer Inquiry Management
  • Dynamics 365 CRM
  • Microsoft Office Proficiency
  • Account Management Experience

Nice-to-have

  • High-touch personalized support
  • Customer satisfaction and retention
  • Inclusion and belonging
  • Volunteer Program participation

Key Requirements

  • Account management experience
  • Strong communication and interpersonal skills
  • Ability to multi-task and prioritize
  • Proficiency in Microsoft Office
  • Experience using ERP and CRM systems
  • Detail-oriented with a customer-first mindset

Work Rights

Not specified

Tailored Resume

Cover Letter