Receptionist

Sofitel Brisbane Central

Jakarta, Indonesia
On-site
Guest check-in and check-out management
Reservation and payment processing
Proficiency in english language
The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience

Job Summary

  • The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience.
  • Raffles Jakarta is an art-filled oasis that elegantly blends history, culture, and luxury, offering exceptional facilities and a dedicated team committed to excellence.
  • By joining the team, employees contribute to a community that values creativity, sustainability, and delivering exceptional service in a luxury hotel environment.

Matching Summary

The Receptionist provides a warm, welcoming, and efficient first point of contact for guests and plays a vital role in creating a positive and memorable guest experience.

Skills & Requirements

Must-have

  • Guest check-in and check-out management
  • Reservation and payment processing
  • Proficiency in English language
  • Hotel management software skills
  • Exceptional guest service orientation
  • Strong verbal and written communication

Nice-to-have

  • Fluency in multiple languages
  • Empathetic and professional demeanor
  • Ability to multitask efficiently
  • Attention to detail in guest records
  • Well-groomed professional appearance
  • Passion for luxury hospitality

Key Requirements

  • Minimum high school diploma or equivalent
  • Prior experience in luxury hotel reception
  • Proficiency in English language
  • Experience with hotel reservation systems
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter