Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Liaison between customer and technician
Developing repair estimates
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, which is part of the largest auto retailer in the nation. The position involves initiating automotive services, communicating with customers and technicians, and developing service estimates, with a focus on providing excellent customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, which is part of the largest auto retailer in the nation. The position involves initiating automotive services, communicating with customers and technicians, and developing service estimates, with a focus on providing excellent customer service.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Liaison between customer and technician
  • Developing repair estimates
  • Maintaining customer records

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience preferred
  • Valid driver's license with acceptable driving record
  • Prior experience as an automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter