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NICE is seeking a Manager for their AI Adoption Center of Excellence to lead a team focused on driving the adoption and business value of AI solutions among enterprise customers. The role emphasizes people leadership, operational impact, and value realization from AI technologies.
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Job Summary
Lead a team responsible for driving measurable adoption, consumption, and business value across our AI customer base.
This role is focused on business outcomes, workflow integration, value realization, and adoption at scale, not just feature enablement.
Partner cross-functionally across Customer Success, Product, Delivery, Sales, and Engineering to build repeatable motions required to scale AI adoption globally.
Matching Summary
Match Score: 75
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NICE is seeking a Manager for their AI Adoption Center of Excellence to lead a team focused on driving the adoption and business value of AI solutions among enterprise customers. The role emphasizes people leadership, operational impact, and value realization from AI technologies.
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Skills & Requirements
Must-have
AI adoption and consumption
customer success
business outcomes
workflow integration
AI solutions
Nice-to-have
people leadership
cross-functional partnership
scaling AI adoption globally
executive-ready narratives
Key Requirements
People leadership experience
Experience with AI solutions like Copilot, AutoSummary, Autopilot, and Conversational AI
Proven ability to drive adoption and business value