Field Service Engineer (担当:igt、勤務地:東東京支店)

Philips UK

Tokyo, Japan
Yearly: 4,800,000 - 5,500,000 jpy; bonus/equity: a...
On-site
Medical equipment installation and repair
Customer support and service
Technical problem escalation
Philips UK is seeking a Field Service Engineer for its East Tokyo branch to provide high-quality customer support for medical devices. The role involves installation, maintenance, and repair of various imaging and monitoring equipment, targeting candidates with a technical background and customer service experience

Job Summary

  • You will be responsible for the installation, maintenance, inspection, and repair of medical equipment such as MRI, CT, X-ray diagnostic equipment, ultrasound diagnostic equipment, and vital sign monitors.
  • The role involves understanding customer needs over the long term of product usage, explaining maintenance contracts, and providing high-quality service to customers.
  • Continuous skill development is encouraged through domestic and international training, with support for obtaining work qualifications.

Matching Summary

Match Score: 85

Philips UK is seeking a Field Service Engineer for its East Tokyo branch to provide high-quality customer support for medical devices. The role involves installation, maintenance, and repair of various imaging and monitoring equipment, targeting candidates with a technical background and customer service experience.

Salary

Yearly: 4,800,000 - 5,500,000 JPY; Bonus/Equity: Annual incentive 10-15%; Benefits: Social insurance, retirement plan, PhiliFlex points

Skills & Requirements

Must-have

  • Medical equipment installation and repair
  • Customer support and service
  • Technical problem escalation
  • Network knowledge is a plus
  • Teamwork and collaboration skills
  • Proactive and self-motivated
  • Valid driver's license

Nice-to-have

  • Experience in aviation or automotive maintenance
  • Experience with complex machinery maintenance
  • Experience in IT industry

Key Requirements

  • Technical customer support experience
  • Field service experience
  • Sales engineer experience
  • Willingness to relocate
  • STEM background (Engineering, Electronics, Mechanics, Medical Technology)

Work Rights

Not specified

Tailored Resume

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