Crm Data Quality & Operations Analyst - Canada Client
PwC UK
Canada
Salesforce crm data management
Data cleansing and standardization
Crm data audits and issue tracking
Maintain and update Salesforce CRM records, ensuring all required fields are complete and accurate, and merge duplicates according to data governance guidelines
Job Summary
Maintain and update Salesforce CRM records, ensuring all required fields are complete and accurate, and merge duplicates according to data governance guidelines.
Conduct routine audits to monitor data quality, identify and escalate issues, and track recurring data concerns in Salesforce.
Support the Marketing Automation team by assisting with data-related inquiries, ensuring CRM data is accurate and ready for use in outreach and campaigns.
Matching Summary
Maintain and update Salesforce CRM records, ensuring all required fields are complete and accurate, and merge duplicates according to data governance guidelines.
Skills & Requirements
Must-have
Salesforce CRM data management
Data cleansing and standardization
CRM data audits and issue tracking
Marketing Automation data support
Advanced PowerBI with DAX formulas
Nice-to-have
Detail-oriented and analytical
Proactive problem-solver
Critical thinking and adaptability
French language skills
Information Security and Data Protection knowledge
Key Requirements
2-3 years of experience using Salesforce CRM or any other CRM