Manager, Customer Success

SafetyCulture

Sydney, Australia
On-site
Driving adoption retention expansion advocacy
Customer centric approach
Driving continuous improvement initiatives
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better

Job Summary

  • Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better.
  • Once onboarded, Customer Success Managers are responsible for driving adoption, retention, expansion and advocacy of our product, which directly contributes to SafetyCulture’s goals and growth targets.
  • Every full-time team member gets equity - real skin in the game.

Matching Summary

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better.

Skills & Requirements

Must-have

  • driving adoption retention expansion advocacy
  • customer centric approach
  • driving continuous improvement initiatives

Nice-to-have

  • dogs in the office
  • big tech impact without the big tech ick
  • scaling with intelligence

Key Requirements

  • Managerial experience in Customer Success
  • Experience in coaching Customer Success teams

Work Rights

Not specified

Tailored Resume

Cover Letter