Associate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, United States
Commensurate with education + experience
On-site
Troubleshooting end user computer problems
Resolving networking issues
Remote and onsite support
The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical solutions for end users, requiring a Bachelor's degree or equivalent experience in IT. The position includes on-call responsibilities and offers various benefits, including health plans, retirement contributions, and educational discounts

Job Summary

  • Provides accurate and timely solutions to end user computer and networking problems, performing restorative and maintenance actions remotely or at the end user’s location.
  • Participates in a group 24/7 on-call rotation, responding immediately to trouble calls outside of general work hours.
  • UAMS offers benefits including health, dental, vision, retirement matching, and educational discounts for qualifying positions.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical solutions for end users, requiring a Bachelor's degree or equivalent experience in IT. The position includes on-call responsibilities and offers various benefits, including health plans, retirement contributions, and educational discounts.

Salary

Commensurate with education and experience

Skills & Requirements

Must-have

  • troubleshooting end user computer problems
  • resolving networking issues
  • remote and onsite support
  • 24/7 on-call rotation

Nice-to-have

  • customer service experience
  • collaborative teamwork environment

Key Requirements

  • Bachelor's degree in Computer Science or related field OR Associates degree in Computer Science or related field OR High School diploma plus 2 years experience in cabling, low voltage systems, carpentry/building maintenance
  • Proof of legal authority to work in the United States
  • A+, Network+, MCP, CCNA certifications (preferred)

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter