The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Sr. Endpoint Services Specialist to work on the Medical Campus in Miami, Florida
Job Summary
The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Sr. Endpoint Services Specialist to work on the Medical Campus in Miami, Florida.
This employee collaborates with network services, software systems engineering and/or application development to restore service and/or identify problems.
The University is dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully.
Matching Summary
The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Sr. Endpoint Services Specialist to work on the Medical Campus in Miami, Florida.
Skills & Requirements
Must-have
Troubleshooting tracking log
User software and hardware problem resolution
Front end application support
Server application and hardware maintenance
Endpoint systems security and updates
Executive device support
Nice-to-have
Service-first mindset
Calm, friendly, professional demeanor
Servant leadership
Anticipating executive needs
Confidentiality and discretion
Key Requirements
Associate’s degree in IT, Computer Science, or relevant field
Minimum 4 years of IT support experience
At least 2 years in executive or white-glove support roles
Working knowledge of ServiceNow or similar ITSM platforms
Proficiency in Windows and macOS
Proven expertise in AV systems setup and troubleshooting