Manager, Case Processing

Johnson & Johnson Innovative Medicine

High Wycombe, United Kingdom
On-site
Drug safety associates (dsas)
Investigational clinical trial (ct) icsrs
Serious and unexpected suspected adverse reaction (susar) reporting
Johnson & Johnson Innovative Medicine is seeking a Manager of Case Processing in High Wycombe, UK, to oversee the operational and management activities of a team responsible for processing clinical trial safety reports. The ideal candidate will have a strong background in pharmacovigilance, leadership experience, and a commitment to regulatory compliance

Job Summary

  • The Manager, Case Processing directs and oversees the operational and people management activities of a team of Drug Safety Associates (DSAs) responsible for processing investigational Clinical Trial (CT) Individual Case Safety Reports (ICSRs).
  • This role partners closely with Global Medical Safety Operations (GMSO) functions and Clinical Development organizations to enable compliant, timely, and efficient end-to-end management of investigational CT ICSRs.
  • Responsibilities include leading daily operational activities, managing and supporting team members, ensuring quality and regulatory compliance of processed ICSRs, and performing people-management responsibilities.

Matching Summary

Match Score: 85

Johnson & Johnson Innovative Medicine is seeking a Manager of Case Processing in High Wycombe, UK, to oversee the operational and management activities of a team responsible for processing clinical trial safety reports. The ideal candidate will have a strong background in pharmacovigilance, leadership experience, and a commitment to regulatory compliance.

Skills & Requirements

Must-have

  • Drug Safety Associates (DSAs)
  • Investigational Clinical Trial (CT) ICSRs
  • Serious and Unexpected Suspected Adverse Reaction (SUSAR) reporting
  • Global Medical Safety Operations (GMSO) functions
  • Pharmacovigilance regulations
  • Quality, accuracy, and regulatory compliance

Nice-to-have

  • Coaching, guidance, and staff development
  • Resource planning and allocation
  • Strategic resource planning
  • Subject-matter expert in clinical trial case processing
  • Commitment to Credo-based values

Key Requirements

  • Bachelor’s degree in a health-related or scientific discipline
  • Minimum of 5 years of pharmacovigilance experience
  • Demonstrated knowledge of global safety reporting regulations
  • Demonstrated people-management capability
  • Active professional licensure/certification for nurses or pharmacists

Work Rights

Not specified

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