Johnson & Johnson is seeking a Manager for Customer Service Enablement within their surgery and cardiology sectors in Chiyoda, Japan. This role involves team management, process improvement, and collaboration to enhance customer satisfaction and supply chain efficiency
Job Summary
Manage and lead customer service operations for Surgery, Electrophysiology, and Neurovascular business units to achieve KPIs and enhance customer satisfaction.
Collaborate with internal and external stakeholders to drive process improvements, automation initiatives, and build efficient, reliable supply chains through strategic distributor partnerships.
Develop and execute team growth strategies, mentor junior staff, and foster an inclusive environment for individual and team development.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking a Manager for Customer Service Enablement within their surgery and cardiology sectors in Chiyoda, Japan. This role involves team management, process improvement, and collaboration to enhance customer satisfaction and supply chain efficiency.