Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms
Job Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
Matching Summary
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Salary
$29.50 - $44.50; Not specified; Not specified
Skills & Requirements
Must-have
Assess patient symptoms
Guide to appropriate care
Document patient information
Maintain triage protocols
Educate patients on calls
Nice-to-have
Development and advancement opportunities
Work with a large health system
Key Requirements
Graduate from an accredited nursing program preferred