Customer Service Team Member

The Good Guys

Warrawong, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
The Good Guys is seeking a Customer Service Team Member to deliver effective store operations activities in support of a sales focused culture and profitable sales growth

Job Summary

  • The Good Guys is seeking a Customer Service Team Member to deliver effective store operations activities in support of a sales focused culture and profitable sales growth.
  • Key responsibilities include cash handling, store multi-channel fulfilment, telephone management, marketing activity, inventory management, and resolving customer complaints.
  • The company offers competitive remuneration, fantastic discounts across the JB Hi-Fi Group, paid parental leave, and a strong commitment to sustainability.

Matching Summary

The Good Guys is seeking a Customer Service Team Member to deliver effective store operations activities in support of a sales focused culture and profitable sales growth.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Marketing and promotional activity
  • Inventory management
  • Resolving customer complaints and queries

Nice-to-have

  • Sales focused culture
  • Positive store and channel experience
  • Quality merchandising
  • In-store marketing and presentation
  • Continuous improvement of sales skills

Key Requirements

  • Customer Focus
  • Drives Results
  • Demonstrate Self-Awareness

Work Rights

Not specified

Tailored Resume

Cover Letter