Eastwood Irecruit Engage 2025

Concentrix

Quezon City, Philippines
Not specified
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
Concentrix is seeking a Customer Support Associate I for their Quezon City location, responsible for providing customer service support through various communication channels. The ideal candidate should have a high school diploma, strong customer service orientation, and the ability to handle repetitive tasks in a fast-paced environment

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service meets contractual Key Performance Indicators while clarifying customer requirements and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and able to tolerate repetitive work in a high production environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I for their Quezon City location, responsible for providing customer service support through various communication channels. The ideal candidate should have a high school diploma, strong customer service orientation, and the ability to handle repetitive tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking and adaptability
  • Experience with call tracking databases

Key Requirements

  • High school diploma
  • Three to six months of relevant experience preferred

Work Rights

Not specified

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