【cloud & Ito】インフラエンジニア②

DXC Technology

Cloud and on-premise system operations lead
Team management and leadership
Standardization and optimization of operations processes
As a leader in the Cloud & IT Outsourcing department, you will oversee the stable operation of multiple projects and customer environments

Job Summary

  • As a leader in the Cloud & IT Outsourcing department, you will oversee the stable operation of multiple projects and customer environments.
  • Drive standardization and automation of operational processes to improve quality and optimize costs.
  • Develop team members and strengthen collaboration with overseas offshore teams.

Matching Summary

As a leader in the Cloud & IT Outsourcing department, you will oversee the stable operation of multiple projects and customer environments.

Skills & Requirements

Must-have

  • Cloud and on-premise system operations lead
  • Team management and leadership
  • Standardization and optimization of operations processes
  • Advanced automation design and implementation
  • SLA management and continuous improvement
  • Incident and problem escalation
  • Customer operations review and reporting
  • Complex incident response and resolution
  • Operations improvement roadmap
  • Advice on new construction projects
  • Collaboration with offshore teams
  • IT infrastructure operations experience
  • Cloud environment operations experience
  • Linux/Windows/Network operational knowledge
  • Customer support and reporting experience

Nice-to-have

  • Prioritize operational quality and customer satisfaction
  • Forward-thinking operational design and improvement
  • Team development and member growth support
  • Logical problem analysis and solution finding
  • Global perspective and stakeholder communication
  • Proactive in DX and innovation
  • Large/complex environment management
  • Multi-cloud environment operations
  • DevOps practices
  • SRE knowledge and practice
  • Service management experience
  • Business improvement and cost reduction

Key Requirements

  • 7+ years of IT infrastructure operations experience
  • 3+ years of cloud environment (AWS, Azure, etc.) operations experience
  • 2+ years of operations team leadership experience
  • ITIL-based operations process design/improvement experience
  • Advanced operations automation design/implementation experience
  • English document reading and basic English email communication

Work Rights

Not specified

Tailored Resume

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