Analista De Sistemas Sênior

BRACELL BAHIA SPECIALTY CELLULOSE S A

Lençóis Paulista, São Paulo, Brazil
Onsite
Advanced user support
Itil practices
Business and software vendor liaison
You will be responsible for providing advanced support to information systems users, ensuring excellence in service aligned with ITIL practices

Job Summary

  • You will be responsible for providing advanced support to information systems users, ensuring excellence in service aligned with ITIL practices.
  • Act as a link between business areas and software vendors, focusing on problem resolution and system sustainability, not software development.
  • Serve as a technical reference for the IT team, guiding colleagues and promoting best practices.

Matching Summary

You will be responsible for providing advanced support to information systems users, ensuring excellence in service aligned with ITIL practices.

Skills & Requirements

Must-have

  • advanced user support
  • ITIL practices
  • business and software vendor liaison
  • technical reference for IT team
  • system administration
  • integration interfaces design
  • SQL development and reporting
  • process improvement and automation

Nice-to-have

  • industrial environment experience
  • low-code/no-code platforms
  • Power BI reporting
  • Python for automation

Key Requirements

  • Graduation in Information Systems or related
  • Experience in operational support and system maintenance
  • Experience with system administration and integrations
  • Knowledge of ITIL-based processes
  • Advanced SQL skills
  • Advanced English proficiency
  • 100% onsite availability

Work Rights

Not specified

Tailored Resume

Cover Letter