Réceptionniste (h/f/x)

Sofitel Sydney Wentworth

Lyon, France
On-site
Guest relations and satisfaction
Check-in and check-out procedures
Concierge services
Sofitel Sydney Wentworth is seeking a receptionist for their boutique hotel in Lyon, France. The ideal candidate will provide high-quality customer service and manage administrative tasks to ensure a seamless guest experience

Job Summary

  • You will ensure the welcome, information, and follow-up of clients before, during, and after their stay, guaranteeing service quality and the establishment's upscale image.
  • Your missions include managing client relations, administrative and commercial tasks, and ensuring versatility and continuity of service across different shifts.
  • The role requires excellent presentation, strong communication skills in French and English, proficiency in IT tools and hotel software, rigor, organization, autonomy, and stress management.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a receptionist for their boutique hotel in Lyon, France. The ideal candidate will provide high-quality customer service and manage administrative tasks to ensure a seamless guest experience.

Skills & Requirements

Must-have

  • Guest relations and satisfaction
  • Check-in and check-out procedures
  • Concierge services
  • Administrative and commercial management
  • Shift handovers and continuity

Nice-to-have

  • Excellent presentation and service
  • Teamwork and versatility
  • Respecting environmental charter

Key Requirements

  • Proficiency in French and English
  • Proficiency in IT tools and hotel software
  • Ability to work various shifts

Work Rights

Not specified

Tailored Resume

Cover Letter