Customer Agent (spanish-speaking) – Airline Company

Concentrix

Lisbon, Portugal
Competitive base salary; + bonuses available; full...
High level spanish c1 proficiency
English b2 proficiency written and oral
6 months customer service experience
The role involves booking management including altering, cancelling, or creating new reservations for airline clients

Job Summary

  • The role involves booking management including altering, cancelling, or creating new reservations for airline clients.
  • Concentrix offers free learning and leadership development programs with a high rate of internal promotions.
  • Candidates must be legally authorized to work in Portugal and possess strong bilingual communication skills.

Matching Summary

The role involves booking management including altering, cancelling, or creating new reservations for airline clients.

Salary

Competitive base salary; Additional bonuses available; Full paid training provided

Skills & Requirements

Must-have

  • High level Spanish C1 proficiency
  • English B2 proficiency written and oral
  • 6 months customer service experience

Nice-to-have

  • Experience with GDS tools like Amadeus
  • Ability to manage tasks in fast-paced environment
  • Previous tourism or travel representative experience

Key Requirements

  • Spanish C1 and English B2 language skills
  • Minimum 6 months customer service experience
  • Legal authorization to work in Portugal

Work Rights

Must have legal authorization to work in Portugal

Tailored Resume

Cover Letter